Custom Apparel
Apparel FAQ
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What kinds of Printing methods do you offer?

We use high quality DTF (direct to film) heat press transfers. You can find more information on our DTF transfers here. Disko will also offer hand screen printing soon - our workshop is currently in the setup phase, so watch our site and social media for more on screen printing shortly.

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How can I check the size and fit of an apparel product?

Our apparel suppliers websites have information for size and fit of each of their products. You can find links to each site here.

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How long will my printed apparel product last? What is the best way to wash it?

Our DTF transfer products are tested for up to fifty wash cycles. In regards to wash cycle settings we recommend the following to maximise the lifespan of your custom apparel; cold water gentle wash with the item turned inside out. Iron inside out if required. Do not tumble dry. Don’t dry in direct sunlight.

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My custom apparel product doesn't fit. Can I exchange it?

Unfortunately no. Once your piece of apparel has been printed it cannot be returned. We recommend that you check our product supplier sites carefully, as they have detailed size information on each product. If the fit of your apparel is a concern, let us know. If we have blanks in the style and size you require, we may be able to send you a sample.

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Where can you apply prints on a t-shirt?

We can apply custom graphics to the front, back and sleeves of a t-shirt. The front graphic can be a large, or just a small pocket sized print. We can also apply custom labelling graphics to the inside neck of the t-shirt with your company logo. We will provide you a full mock-up of all intended prints via email for your approval before production.

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Can you help me with a t-shirt design?

We sure can! We love helping customers with awesome new t-shirt designs. We have an experienced design and illustration team that can create custom graphics for you in a variety of styles. Just get in touch and give us some details on what you're after and we can get started on a proof for you. You can find more information on our apparel design process here.

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You created a t-shirt design for me. Can you send me the artwork file?

Absolutely. Once your print project is complete and your invoice is paid we can send you across the high resolution artwork in any required format. You retain ownership of any custom artwork created for you by Disko.

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Do you offer discounts for bulk orders?

We do. Let us know how many pieces of apparel you require and in what styles and sizes. We factor in the amount when calculating your quote. We can even give you a quote on multiple quantities - just let us know.

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What are my shipping options?

We can ship to you via Aramax, Startrack or Australia post registered couriers. Standard delivery is typically 3 - 5 working days, or express is 1 - 3 working days. If you have supplied us with a valid delivery address including postcode, we will include shipping cost in your quote.

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Will my supplied designs / intellectual property be safe?

They will. We take the security and privacy of your design, intellectual property and customer data very seriously. Artwork files are maintained on a secure Dropbox server. None of your intellectual property will be used or sent to any third party without your express consent.

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